Getting help

Open Help from the header — in the app, choose Help in the upper-right header beside the MCP button. Select Documentation to open this Help Center or Customer support to open the support page.

Search the Help Center — use the search bar at the top of the help index to find articles by keyword. Common searches: "Connect", "permissions", "rebuild plan", "credits", or "Slack".

Check the changelog — we ship often. The changelog lists what has changed recently; if a feature suddenly looks different, it's usually documented there.

Email the team — for anything not answered by the docs, email team@magistermarketing.com. Include your organization name, the brand you were working in, and a short description of what you were trying to do.

When reporting a bug — it helps a lot if you include: the time it happened (rough is fine), the brand name, what you asked the agent, and any error message you saw. Screenshots or a short screen recording go a long way.

Feature requests — same email address. We read every one.